ATO_CUSTOMER355 - You are not authorized to perform the selected activity.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 355

• Message text: You are not authorized to perform the selected activity.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER355 - You are not authorized to perform the selected activity. ?

  The SAP error message ATO_CUSTOMER355, which states "You are not authorized to perform the selected activity," typically indicates that the user does not have the necessary permissions to execute a specific action or access certain data within the SAP system. This is a common issue in SAP environments where user roles and authorizations are strictly managed.
  Cause:
  
  Authorization Issues: The user’s role does not include the necessary authorizations for the activity they are trying to perform.
  Missing Authorization Objects: The required authorization objects may not be assigned to the user’s profile.
  Role Configuration: The roles assigned to the user may not be configured correctly to allow access to the required transactions or data.
  User Status: The user might be inactive or have restrictions placed on their account.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user by using transaction code SU01 (User Maintenance).
  Ensure that the user has the appropriate roles that include the necessary authorizations for the activity.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after encountering the error to check which authorization objects are missing.
  This transaction will show the last authorization check and can help identify what is lacking.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, a security administrator or someone with the appropriate permissions should modify the user’s roles or create a new role that includes the required authorizations.
  Use transaction code PFCG (Role Maintenance) to manage roles and authorizations.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes, contact your SAP security team or administrator to request the necessary access.
  
  
  
  Testing:
  
  After changes are made, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the activity again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation on user roles and authorizations for detailed guidance on managing user access.
  Audit Logs: Check audit logs for any changes made to user roles or authorizations that might have led to this issue.
  Training: Ensure that users are trained on the importance of roles and authorizations in SAP to prevent similar issues in the future.
  
  If the problem persists after following these steps, further investigation may be required, potentially involving SAP support or a deeper analysis of the system configuration.