ATO_CUSTOMER356 - You are not authorized to perform administrative activities.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 356

  • Message text: You are not authorized to perform administrative activities.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER356 - You are not authorized to perform administrative activities. ?

    The SAP error message ATO_CUSTOMER356, which states "You are not authorized to perform administrative activities," typically indicates that the user attempting to perform a certain action does not have the necessary authorizations or permissions assigned to their user profile. This can occur in various contexts within SAP, such as when trying to access administrative functions, configuration settings, or certain transaction codes.

    Cause:

    1. Insufficient Authorizations: The user does not have the required roles or authorizations to perform the administrative task.
    2. Role Assignment Issues: The roles assigned to the user may not include the necessary permissions for the specific action.
    3. Profile Restrictions: The user profile may have restrictions that prevent access to administrative functions.
    4. System Configuration: Certain system settings may restrict access based on user groups or organizational units.

    Solution:

    1. Check User Roles:

      • Go to transaction code SU01 (User Maintenance) and enter the user ID.
      • Check the roles assigned to the user and ensure that they include the necessary authorizations for the administrative activities.
    2. Review Authorization Objects:

      • Use transaction code SU53 immediately after receiving the error to analyze the authorization check that failed. This will provide insight into which specific authorization object is missing.
      • If you have access, you can also use transaction code PFCG to review and modify roles.
    3. Modify Roles:

      • If the user lacks the necessary roles, you may need to assign additional roles that include the required authorizations.
      • If you are an administrator, you can create or modify roles in transaction PFCG to include the necessary authorizations.
    4. Consult with Security Team:

      • If you do not have the necessary permissions to change roles or authorizations, contact your SAP security or basis team for assistance. They can help review and adjust the user’s authorizations.
    5. Testing:

      • After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect.

    Related Information:

    • Authorization Concept in SAP: Understanding how authorizations work in SAP is crucial. SAP uses authorization objects to control access to various functions and data.
    • Transaction Codes: Familiarize yourself with key transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
    • Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations.

    By following these steps, you should be able to resolve the authorization issue related to the error message ATO_CUSTOMER356.

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SAP messages fall into 3 different categories: Error messages (message type = E), Warnings (W) or Informational (I) messages.

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