How To Fix ARBERP_MAP184 - Inv. item &1: assignment of GR for service item failed, check PO history

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBERP_MAP - Message class for package ARBERP1_MAPPINGS_CMN

• Message number: 184

• Message text: Inv. item &1: assignment of GR for service item failed, check PO history

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

For the service item in the invoice it was not possible to determine
exactly one goods receipt document. Either no goods receipt documents or
multiple goods receipt documents were found. The processing of the Ariba
Network invoice has to be stopped.

How to fix this error?

Check which service entry sheet is referenced in the invoice item.
Verify in the purchase order history whether the follow-on documents of
the purchase order are correct.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ARBERP_MAP184 - Inv. item &1: assignment of GR for service item failed, check PO history ?

  The SAP error message ARBERP_MAP184 typically occurs in the context of Goods Receipt (GR) processing for service items in the SAP system. This error indicates that there is an issue with the assignment of the Goods Receipt to a service item in the purchase order (PO). Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Mismatch in PO History: The error may arise if there is a discrepancy in the purchase order history, such as an incorrect or missing entry for the service item.
  Service Item Configuration: The service item may not be properly configured in the system, leading to issues when trying to process the GR.
  Quantity Issues: The quantity being received may exceed the quantity ordered or may not match the expected quantity in the PO.
  Account Assignment Issues: There may be issues with the account assignment for the service item, such as missing or incorrect cost center or internal order information.
  Incomplete or Incorrect Data: The data entered during the GR process may be incomplete or incorrect, leading to validation failures.
  
  Solutions:
  
  Check PO History: Review the purchase order history for the service item to ensure that all entries are correct and complete. Look for any discrepancies in quantities or statuses.
  Verify Service Item Configuration: Ensure that the service item is correctly configured in the system. Check the material master and service master data for any inconsistencies.
  Adjust Quantities: Make sure that the quantity being received matches the quantity ordered in the purchase order. If necessary, adjust the quantities in the GR document.
  Review Account Assignment: Check the account assignment details for the service item. Ensure that all required fields (e.g., cost center, internal order) are filled out correctly.
  Re-enter GR Data: If there are any errors in the data entered during the GR process, try re-entering the data to ensure accuracy.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling service items and GR processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), MIGO (Goods Movement), and ME22N (Change Purchase Order) to investigate and resolve the issue.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  User Roles and Authorizations: Ensure that the user processing the GR has the necessary authorizations to perform the action, as lack of permissions can also lead to errors.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in procurement and inventory management within SAP.