How To Fix ARBERP_MAP186 - Invalid reference line number &1, neither planned nor unplanned service

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBERP_MAP - Message class for package ARBERP1_MAPPINGS_CMN

• Message number: 186

• Message text: Invalid reference line number &1, neither planned nor unplanned service

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system could not find the referenced purchase order item. This means
that the service item is neither a planned nor an unplanned service
item.

How to fix this error?

The invoice must be canceled and corrected.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ARBERP_MAP186 - Invalid reference line number &1, neither planned nor unplanned service ?

  The SAP error message ARBERP_MAP186 indicates that there is an issue with a reference line number in the context of service processing. Specifically, it suggests that the line number provided does not correspond to either a planned or unplanned service in the system. This error typically arises in scenarios involving service orders, service confirmations, or billing processes.
  Cause:
  
  Invalid Line Number: The line number referenced in the transaction does not exist in the planned or unplanned service records.
  Data Entry Error: There may have been a typographical error when entering the line number.
  Service Order Not Created: The service order or confirmation may not have been created properly, leading to missing references.
  Data Deletion: The planned or unplanned service might have been deleted or not saved correctly.
  Configuration Issues: There could be issues with the configuration of service management in SAP.
  
  Solution:
  
  Verify Line Number: Check the line number you are referencing to ensure it is correct and exists in the system.
  Check Service Orders: Look at the service orders or confirmations to ensure that the planned or unplanned services are correctly created and available.
  Recreate Services: If the service was deleted or not created, recreate the necessary planned or unplanned services.
  Review Data Entry: Ensure that there are no typographical errors in the input fields.
  Consult Documentation: Review SAP documentation or help files related to service management for additional guidance.
  Check Configuration: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to service management.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) for service orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the appropriate permissions to access and modify service orders.
  Testing: If possible, test the process in a development or quality assurance environment to replicate the issue and identify the root cause.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.