How To Fix AQ812 - User group & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: AQ - Message texts for SAP Query

• Message number: 812

• Message text: User group & does not exist

What causes this issue?

On the initial screen for maintaining or executing queries, you
specified a user group which does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify an existing user group to which you are assigned.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AQ812 - User group & does not exist ?

  The SAP error message AQ812 indicates that a user group specified in a transaction or configuration does not exist in the system. This error typically arises when a user tries to access a function or transaction that requires a specific user group, but the group has not been defined or has been deleted.
  Cause:
  
  Non-existent User Group: The user group specified in the transaction does not exist in the SAP system.
  Typographical Error: There may be a typo in the user group name or ID.
  Authorization Issues: The user may not have the necessary authorizations to access the user group.
  Configuration Changes: Changes in configuration or user group settings may have led to the user group being removed or renamed.
  
  Solution:
  
  
  Check User Group Existence:
  
  Go to transaction code SU01 (User Maintenance) or SU02 (User Group Maintenance) to check if the user group exists.
  If it does not exist, you may need to create it using transaction SU02.
  
  
  
  Correct Typographical Errors:
  
  Verify the user group name for any spelling mistakes or incorrect entries.
  
  
  
  Create the User Group:
  
  If the user group is indeed missing, you can create it in transaction SU02:
  
  Enter the user group name and click on the "Create" button.
  Fill in the necessary details and save.
  
  
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the user group. This can be checked in transaction PFCG (Role Maintenance).
  
  
  
  Consult with Basis Team:
  
  If you are unsure about the user group or if it was deleted, consult with your SAP Basis or security team to get more information.
  
  
  
  Review Configuration Changes:
  
  If there have been recent changes in the system configuration, review those changes to see if they might have affected user groups.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU02: User Group Maintenance
  PFCG: Role Maintenance
  
  
  
  User Groups: User groups in SAP are used to manage authorizations and access rights for users. They help in grouping users with similar roles or responsibilities.
  
  
  Authorization Objects: Ensure that the relevant authorization objects are correctly assigned to the user roles that include the user group.
  
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team for further investigation.