How To Fix AQ816 - The waste basket is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: AQ - Message texts for SAP Query

• Message number: 816

• Message text: The waste basket is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message AQ816 - The waste basket is empty ?

  The SAP error message AQ816, which states "The waste basket is empty," typically occurs in the context of SAP Business Workflow or SAP Business Objects when a user attempts to access or manage items in their workflow inbox or waste basket, but there are no items available to display or process.
  Cause:
  
  No Workflow Items: The most common cause is that there are simply no items in the waste basket. This could be because all items have been processed or deleted.
  User Permissions: The user may not have the necessary permissions to view or access items in the waste basket.
  System Configuration: There may be a configuration issue in the workflow settings or the waste basket functionality.
  Data Deletion: Items may have been deleted from the waste basket due to system settings or user actions.
  
  Solution:
  
  Check for Items: Verify if there are any items that should be in the waste basket. If you expect items to be there, check other folders or inboxes.
  Permissions Review: Ensure that the user has the appropriate permissions to view and manage items in the waste basket. This may require coordination with your SAP security team.
  Workflow Configuration: Review the workflow configuration settings to ensure that the waste basket is set up correctly and that items are being routed to it as expected.
  System Logs: Check system logs for any errors or warnings that might indicate issues with the workflow or waste basket functionality.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to your version of SAP and the context in which the error occurs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  SAP Support: If the issue persists and is critical to your operations, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the AQ816 error message effectively.