How To Fix APPL_MM_PUR_PO053 - Customer &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: APPL_MM_PUR_PO - Message Class for Purchase Order

• Message number: 053

• Message text: Customer &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APPL_MM_PUR_PO053 - Customer &1 does not exist ?

  The SAP error message APPL_MM_PUR_PO053 indicates that the customer specified in a purchase order does not exist in the system. This error typically arises when trying to create or process a purchase order that references a customer number that is either incorrect or not maintained in the system.
  Cause:
  
  Incorrect Customer Number: The customer number entered in the purchase order may be incorrect or mistyped.
  Customer Not Created: The customer may not have been created in the system yet.
  Customer Deactivation: The customer might have been deactivated or marked for deletion in the system.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM), there may be synchronization issues leading to the customer not being available in the purchasing module.
  
  Solution:
  
  Verify Customer Number: Check the customer number entered in the purchase order for any typos or errors.
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display) and verify if the customer exists.
  If the customer does not exist, create the customer using the appropriate transaction (e.g., XD01 for creating a customer).
  
  
  Check Customer Status: Ensure that the customer is active and not marked for deletion. You can check this in the customer master data.
  Data Synchronization: If your system is integrated with other systems, ensure that the customer data is synchronized properly. You may need to check with your IT or integration team.
  Consult Documentation: Review any relevant documentation or guidelines specific to your organization regarding customer setup and purchase order processing.
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer
  XD01: Create Customer
  ME21N: Create Purchase Order
  
  
  User Roles: Ensure that you have the necessary permissions to view or create customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the APPL_MM_PUR_PO053 error and successfully process your purchase order.