Message type: E = Error
Message class: APAR_EBPP_SERVICES - Biller Direct Service enabling
Message number: 012
Message text: Inserted open amount &1 of the ClearedItem &2 is incorrect (&3)
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APAR_EBPP_SERVICES012
- Inserted open amount &1 of the ClearedItem &2 is incorrect (&3) ?The SAP error message APAR_EBPP_SERVICES012 typically indicates an issue with the open amount being processed in the context of electronic bill presentment and payment (EBPP) services. This error suggests that the inserted open amount for a cleared item does not match the expected value, which can occur due to various reasons.
Cause: Data Mismatch: The open amount being inserted does not match the expected amount for the cleared item. This could be due to incorrect data being sent from the source system or a mismatch in the amounts recorded in the database. Cleared Item Issues: The cleared item may have been modified or deleted after the initial processing, leading to discrepancies in the amounts. Configuration Errors: There may be configuration issues in the EBPP settings or related modules that affect how amounts are calculated or processed. Timing Issues: If there are timing issues where the cleared item is being processed while updates are being made,
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