How To Fix APAR_EBPP_SERVICES014 - Currency of PartialPaymentAmount does not equal PaymentCurrency for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: APAR_EBPP_SERVICES - Biller Direct Service enabling

• Message number: 014

• Message text: Currency of PartialPaymentAmount does not equal PaymentCurrency for &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APAR_EBPP_SERVICES014 - Currency of PartialPaymentAmount does not equal PaymentCurrency for &1 ?

  The SAP error message APAR_EBPP_SERVICES014 indicates that there is a mismatch between the currency of the PartialPaymentAmount and the PaymentCurrency for a specific transaction or document identified by &1. This error typically arises in the context of electronic bill presentment and payment (EBPP) services, where payments are processed and recorded.
  Cause:
  
  Currency Mismatch: The primary cause of this error is that the currency used for the partial payment amount does not match the currency specified for the payment. For example, if the payment is in USD, but the partial payment amount is recorded in EUR, this error will occur.
  Configuration Issues: There may be configuration issues in the payment processing settings or in the master data of the involved accounts.
  Data Entry Errors: Manual entry errors during the payment processing can lead to discrepancies in currency values.
  
  Solution:
  
  Verify Currencies: Check the currencies involved in the transaction. Ensure that the PartialPaymentAmount and the PaymentCurrency are the same. If they are not, correct the values accordingly.
  Adjust Payment Settings: Review the payment settings in the SAP system to ensure that they are configured correctly for the currencies being used.
  Reprocess the Payment: If the error occurred during a payment processing step, you may need to cancel the erroneous transaction and re-enter the payment with the correct currency.
  Check Master Data: Ensure that the master data for the customer/vendor accounts is correctly set up with the appropriate currency settings.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling currency-related errors in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB50, F-28, or F110 to review and adjust payment entries.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to currency handling in EBPP services.
  User Roles and Permissions: Ensure that the user processing the payment has the necessary permissions to make changes to payment entries and currency settings.
  Testing: After making adjustments, conduct tests to ensure that the error does not recur and that payments are processed correctly.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP financial modules.