How To Fix APAR_EBPP_SERVICES013 - PartialPaymentAmount &1 of ClearedItem &2 higher than its open amount &3

SAP Error Message - Details

• Message type: E = Error

• Message class: APAR_EBPP_SERVICES - Biller Direct Service enabling

• Message number: 013

• Message text: PartialPaymentAmount &1 of ClearedItem &2 higher than its open amount &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APAR_EBPP_SERVICES013 - PartialPaymentAmount &1 of ClearedItem &2 higher than its open amount &3 ?

  The SAP error message APAR_EBPP_SERVICES013 indicates that there is a discrepancy in the payment processing, specifically related to a partial payment amount that exceeds the open amount of a cleared item. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Data Entry Error: The most common cause is that the user has entered a partial payment amount that is greater than the actual open amount of the invoice or cleared item.
  System Configuration: There may be issues with the configuration of the payment processing settings in SAP, leading to incorrect calculations or validations.
  Cleared Items: The item in question may have already been fully paid or cleared, and any attempt to process a partial payment is invalid.
  Currency Issues: If there are currency conversions involved, discrepancies may arise due to exchange rate differences.
  
  Solution:
  
  Verify Payment Amount: Check the payment amount entered against the open amount of the cleared item. Ensure that the partial payment does not exceed the open amount.
  Review Cleared Items: Look into the status of the cleared item. If it has already been fully paid, no further payments should be processed against it.
  Adjust Payment Entry: If the payment amount was entered incorrectly, correct it to reflect the actual open amount.
  Check Configuration: Review the configuration settings related to payment processing in SAP to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or support for specific guidelines on handling partial payments and cleared items.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system-related issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., FB03 for document display, FBL1N for vendor line items) to investigate the cleared items and payment details.
  User Training: Ensure that users involved in payment processing are adequately trained to avoid data entry errors that could lead to such issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.