How To Fix APAR_EBPP_SERVICES010 - No paymentcard data given

SAP Error Message - Details

• Message type: E = Error

• Message class: APAR_EBPP_SERVICES - Biller Direct Service enabling

• Message number: 010

• Message text: No paymentcard data given

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APAR_EBPP_SERVICES010 - No paymentcard data given ?

  The SAP error message "APAR_EBPP_SERVICES010 No payment card data given" typically occurs in the context of electronic bill presentment and payment (EBPP) services when a payment transaction is attempted without the necessary payment card information being provided. This can happen in various scenarios, such as when a user tries to make a payment online but fails to enter the required credit card details.
  Cause:
  
  Missing Payment Card Information: The most common cause is that the user did not enter any payment card details (e.g., credit card number, expiration date, CVV) during the payment process.
  Incorrect Configuration: There may be issues with the configuration of the payment processing module in SAP, leading to the system not recognizing the payment card data.
  User Input Error: The user may have inadvertently skipped the payment card section or entered invalid data that the system cannot process.
  System Integration Issues: If the payment processing is integrated with third-party services, there may be issues with the data being passed between systems.
  
  Solution:
  
  Check Input Fields: Ensure that all required payment card fields are filled out correctly. This includes the card number, expiration date, and CVV.
  Review Configuration: Check the configuration settings for the EBPP services in SAP to ensure that they are set up correctly to accept payment card data.
  User Training: Provide training or guidance to users on how to properly enter payment information to avoid missing fields.
  Debugging: If the issue persists, consider enabling debugging or logging to capture more detailed information about the error, which can help in diagnosing the problem.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the EBPP services and payment processing.
  Contact Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Payment Processing Documentation: Review the documentation related to payment processing in SAP, especially for EBPP services.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.