How To Fix AM746 - The P.O. box postal code &1 must have a length of &2 or &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 746

  • Message text: The P.O. box postal code &1 must have a length of &2 or &3

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  • INCLUDE ADDR_MSG_POSTAL_CODE_ARG_001

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message AM746 - The P.O. box postal code &1 must have a length of &2 or &3 ?

    The SAP error message AM746 indicates that there is an issue with the postal code format for a P.O. Box address. Specifically, it states that the postal code must have a length of either a specified value (&2) or an alternative value (&3). This error typically arises when the postal code entered does not conform to the expected length defined in the system settings.

    Cause:

    1. Incorrect Postal Code Length: The postal code entered for the P.O. Box does not match the required length as defined in the configuration settings of the SAP system.
    2. Configuration Settings: The system may have specific settings for postal codes based on country or region, and the entered postal code does not meet these criteria.
    3. Data Entry Error: There may have been a typographical error or incorrect data entry when inputting the postal code.

    Solution:

    1. Check Postal Code Length: Verify the length of the postal code you are trying to enter. Ensure it matches either the required length (&2 or &3) specified in the error message.
    2. Consult Configuration Settings: If you have access, check the configuration settings in the SAP system for postal codes. This can usually be found in the customizing settings under Logistics or Master Data.
    3. Correct the Entry: If the postal code is incorrect, correct it to match the required length. If you are unsure of the correct postal code, consult a reliable source or database for postal codes in the relevant region.
    4. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or system administrator for assistance. They may need to adjust the configuration settings or provide further guidance.

    Related Information:

    • Country-Specific Postal Code Formats: Different countries have different formats and lengths for postal codes. Ensure that you are using the correct format for the country associated with the P.O. Box.
    • SAP Notes and Documentation: Check SAP Notes or documentation related to postal code validation for your specific version of SAP. There may be updates or patches that address similar issues.
    • User Training: Ensure that users entering data are trained on the correct formats and requirements for postal codes to minimize errors.

    By following these steps, you should be able to resolve the AM746 error and successfully enter the correct postal code for the P.O. Box.

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