How To Fix AM745 - The postal code &1 must have a length of &2 or &3

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 745

• Message text: The postal code &1 must have a length of &2 or &3

INCLUDE ADDR_MSG_POSTAL_CODE_ARG_001

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM745 - The postal code &1 must have a length of &2 or &3 ?

  The SAP error message AM745 indicates that there is an issue with the postal code format in the system. Specifically, it states that the postal code entered must have a length of either a specified value (&2) or an alternative value (&3). This error typically arises when the postal code does not conform to the expected length defined in the system settings.
  Cause:
  
  Incorrect Postal Code Length: The postal code entered does not match the required length as defined in the configuration settings for the country or region.
  Configuration Settings: The system may have specific settings for postal code lengths based on the country or region, and the entered postal code does not meet these criteria.
  Data Entry Error: The user may have mistakenly entered an incorrect postal code or omitted digits.
  
  Solution:
  
  Check Postal Code Length: Verify the postal code you are entering. Ensure that it matches the required length specified in the error message.
  Review Configuration Settings: If you have access to the configuration settings, check the postal code length settings for the relevant country or region. This can usually be found in the customizing settings under Logistics or Master Data.
  Correct the Entry: If the postal code is indeed incorrect, correct it to match the required length. If you are unsure of the correct postal code, consult a reliable source or database.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on postal code formats specific to your implementation.
  Contact Support: If the issue persists and you believe the postal code is correct, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Country-Specific Formats: Different countries have different postal code formats. For example, the United States uses a 5-digit format (ZIP code), while other countries may have alphanumeric formats or different lengths.
  Master Data Maintenance: Ensure that the master data for addresses is maintained correctly, as this can affect various processes in SAP.
  User Training: Providing training for users on how to enter addresses and postal codes correctly can help reduce the occurrence of this error.
  
  By following these steps, you should be able to resolve the AM745 error and ensure that postal codes are entered correctly in the SAP system.