How To Fix AM747 - The company postal code &1 must have a length of &2 or &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 747

  • Message text: The company postal code &1 must have a length of &2 or &3

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  • INCLUDE ADDR_MSG_POSTAL_CODE_ARG_001

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message AM747 - The company postal code &1 must have a length of &2 or &3 ?

    The SAP error message AM747 indicates that there is an issue with the postal code format for a company in the system. Specifically, the error states that the postal code must have a length of either a specified value (&2) or an alternative value (&3). This typically occurs when the postal code entered does not meet the required length criteria defined in the system settings.

    Cause:

    1. Incorrect Postal Code Length: The postal code entered for the company does not match the expected length defined in the system configuration.
    2. Configuration Settings: The settings for postal code lengths may not be correctly configured in the SAP system, leading to discrepancies when entering data.
    3. Data Entry Error: The user may have mistakenly entered an incorrect postal code that is either too short or too long.

    Solution:

    1. Check Postal Code: Verify the postal code entered for the company. Ensure that it is accurate and conforms to the expected length.
    2. Review Configuration:
      • Go to the relevant configuration settings in SAP (usually found in the SPRO transaction under "Enterprise Structure" or "Logistics").
      • Check the settings for postal code lengths for the country in question. Ensure that the lengths defined match the postal codes you are trying to enter.
    3. Adjust Data Entry: If the postal code is incorrect, correct it to match the required length. If the postal code is valid but does not meet the length requirement, consider adjusting the configuration if appropriate.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on postal code formats for the relevant country.

    Related Information:

    • Country-Specific Formats: Different countries have different postal code formats. Ensure that you are using the correct format for the country associated with the company.
    • SAP Notes: Check for any SAP Notes related to postal code validation that may provide additional insights or updates regarding this error.
    • User Training: Ensure that users entering data are trained on the correct formats and requirements for postal codes to minimize errors.

    By following these steps, you should be able to resolve the AM747 error and ensure that postal codes are entered correctly in the SAP system.

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