How To Fix AM744 - The company postal code &1 must have a length of &2 or &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 744

  • Message text: The company postal code &1 must have a length of &2 or &3

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  • INCLUDE ADDR_MSG_POSTAL_CODE_LB_001

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AM744 - The company postal code &1 must have a length of &2 or &3 ?

    The SAP error message AM744 indicates that there is an issue with the postal code format for a company in the system. Specifically, it states that the postal code must have a length of either a specified value (&2) or an alternative value (&3). This error typically arises when the postal code entered does not conform to the expected length defined in the system settings.

    Cause:

    1. Incorrect Postal Code Length: The postal code entered for the company does not match the required length as defined in the configuration settings.
    2. Configuration Settings: The system may have specific settings for postal code lengths based on the country or region, and the entered postal code does not meet these criteria.
    3. Data Entry Error: There may have been a typographical error or incorrect data entry when inputting the postal code.

    Solution:

    1. Check Postal Code Length: Verify the postal code you are trying to enter. Ensure that it matches one of the required lengths specified in the error message.
    2. Review Configuration Settings:
      • Go to the configuration settings in SAP (usually in the SPRO transaction) and check the settings for postal codes related to the specific country or region.
      • Ensure that the lengths defined for postal codes are appropriate for the countries you are working with.
    3. Correct the Entry: If the postal code is incorrect, update it to a valid postal code that meets the length requirements.
    4. Consult Documentation: If you are unsure about the correct postal code format, refer to local postal service guidelines or SAP documentation for the specific country.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO (to access configuration settings) or SE11 (to check data dictionary objects) to investigate further.
    • Country-Specific Formats: Different countries have different postal code formats. Make sure you are aware of the specific requirements for the country in question.
    • User Roles and Authorizations: Ensure that you have the necessary permissions to make changes to company data in SAP.

    If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.

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