How To Fix AM742 - The postal code &1 must have a length of &2 or &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 742

  • Message text: The postal code &1 must have a length of &2 or &3

  • Show details Hide details
  • INCLUDE ADDR_MSG_POSTAL_CODE_LB_001

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AM742 - The postal code &1 must have a length of &2 or &3 ?

    The SAP error message AM742 indicates that there is an issue with the postal code format in the system. Specifically, it states that the postal code entered must have a length of either a specified value (denoted as &2) or an alternative value (denoted as &3). The placeholder &1 represents the actual postal code that was entered.

    Cause:

    1. Incorrect Length: The postal code entered does not match the expected length defined in the system configuration. This can happen if the postal code is too short or too long.
    2. Configuration Settings: The system may have specific settings for postal code lengths based on country or region, and the entered postal code does not comply with these settings.
    3. Data Entry Error: There may have been a typographical error when entering the postal code.

    Solution:

    1. Check Postal Code Length: Verify the length of the postal code you are trying to enter. Ensure it matches the expected lengths defined in the system (either &2 or &3).
    2. Review Configuration: If you have access to the configuration settings, check the postal code length settings for the relevant country or region in the SAP system. This can usually be found in the customizing settings under Logistics or Master Data.
    3. Correct Data Entry: If the postal code was entered incorrectly, correct it to ensure it meets the required length.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on postal code formats for the relevant country.
    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in the relevant module.

    Related Information:

    • Country-Specific Formats: Different countries have different postal code formats. Ensure that you are using the correct format for the country in question.
    • SAP Notes: Check for any relevant SAP Notes that may address this issue or provide additional guidance.
    • User Exits or BAdIs: If your organization has custom developments, there may be user exits or BAdIs that affect how postal codes are validated. Review these if applicable.

    By following these steps, you should be able to resolve the AM742 error and successfully enter the postal code in the SAP system.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant