How To Fix AM697 - There must be a letter in the &2 place of P.O. box postal code &1


AM697 - Overview

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 697

  • Message text: There must be a letter in the &2 place of P.O. box postal code &1

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  • INCLUDE ADDR_MSG_POSTAL_CODE_UK_001

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AM697 - There must be a letter in the &2 place of P.O. box postal code &1 ?
    The SAP error message AM697 indicates that there is an issue with the postal code format in the address data, specifically related to the P.O. box postal code. The error message states that there must be a letter in a specific position of the postal code.
    
    Cause: The error typically arises when the postal code entered for a P.O. box does not conform to the expected format. In many countries, postal codes have specific formats that may require letters in certain positions. If the postal code is purely numeric or does not include a letter where it is expected, this error will be triggered.
    Solution: To resolve this error, you should: Check the Postal Code Format: Verify the postal code you are entering for the P.O. box. Ensure that it includes the required letters in the specified positions as per the postal code format for the relevant country. Correct the Entry: If the postal code is

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