How To Fix AM699 - &1 must not be used in the &2 place of a postal code

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 699

• Message text: &1 must not be used in the &2 place of a postal code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM699 - &1 must not be used in the &2 place of a postal code ?

  The SAP error message AM699 indicates that there is an issue with the postal code format or the specific characters used in the postal code field. This error typically arises when the postal code entered does not conform to the expected format or contains invalid characters for the specified country or region.
  Cause:
  
  Invalid Characters: The postal code may contain characters that are not allowed for the specific country (e.g., letters in a numeric postal code).
  Incorrect Format: The postal code may not follow the required format for the country, such as length or structure.
  Country-Specific Rules: Different countries have different rules for postal codes, and the system may be enforcing these rules.
  Configuration Issues: There may be configuration settings in the SAP system that define valid postal code formats for different countries.
  
  Solution:
  
  Check Postal Code Format: Verify that the postal code entered matches the expected format for the country. You can refer to postal code guidelines for the specific country.
  Remove Invalid Characters: Ensure that the postal code does not contain any invalid characters. For example, if the postal code should be numeric, make sure there are no letters or special characters.
  Use Correct Country Settings: Ensure that the country code associated with the postal code is correct and that the postal code is valid for that country.
  Consult SAP Documentation: Review SAP documentation or help resources for specific details on postal code formats and requirements.
  Configuration Review: If you have access, check the configuration settings in the SAP system related to postal codes to ensure they are set up correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to postal code validation.
  User Manual: Refer to the user manual or help documentation for the specific SAP module you are using (e.g., SAP SD, SAP MM) for more details on address management.
  Testing: If possible, test with different postal codes to identify if the issue is isolated to specific entries or a broader configuration issue.
  Support: If the problem persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the AM699 error and ensure that postal codes are entered correctly in the SAP system.