How To Fix AM696 - There must be a letter in the &2 place of the postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 696

• Message text: There must be a letter in the &2 place of the postal code &1

INCLUDE ADDR_MSG_POSTAL_CODE_UK_001

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message AM696 - There must be a letter in the &2 place of the postal code &1 ?

  The SAP error message AM696 indicates that there is an issue with the postal code format in the system. Specifically, the error states: "There must be a letter in the &2 place of the postal code &1." This typically occurs when the postal code entered does not conform to the expected format for the country or region you are working with.
  Cause:
  
  Incorrect Postal Code Format: The postal code entered does not meet the format requirements for the specific country. For example, some countries require letters in specific positions of the postal code.
  Configuration Issues: The postal code validation rules may not be correctly configured in the SAP system for the specific country.
  Data Entry Error: The user may have mistakenly entered an incorrect postal code.
  
  Solution:
  
  Check Postal Code Format: Verify that the postal code you are entering adheres to the correct format for the country. You can refer to postal code guidelines for the specific country to ensure compliance.
  Correct the Entry: If the postal code is incorrect, re-enter it with the correct format, ensuring that any required letters are included in the specified positions.
  Review Configuration: If you have access to system configuration, check the settings for postal code validation in the SAP system. Ensure that the rules for the postal code format are correctly defined for the relevant country.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on postal code formats and validation rules for different countries.
  Contact Support: If the issue persists after checking the format and configuration, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Country-Specific Postal Code Formats: Different countries have different postal code formats. For example, in Canada, postal codes are in the format "A1A 1A1" (where "A" represents a letter and "1" represents a digit).
  SAP Configuration: The postal code validation rules can often be found in the SAP customizing settings under the relevant country settings.
  User Training: Providing training to users on how to correctly enter postal codes can help reduce the occurrence of this error.
  
  By following these steps, you should be able to resolve the AM696 error and ensure that postal codes are entered correctly in the SAP system.