How To Fix AM694 - The P.O. box postal code &1 must have a length of &2, &3, or &4

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 694

• Message text: The P.O. box postal code &1 must have a length of &2, &3, or &4

INCLUDE ADDR_MSG_POSTAL_CODE_UK_001

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM694 - The P.O. box postal code &1 must have a length of &2, &3, or &4 ?

  The SAP error message AM694 indicates that there is an issue with the postal code format for a P.O. Box address in the system. Specifically, it states that the postal code must have a specific length, which is defined by the parameters &2, &3, or &4. The &1 placeholder represents the actual postal code that is being validated.
  Cause:
  The error typically occurs when:
  
  The postal code entered for a P.O. Box does not conform to the expected length defined in the system settings.
  The postal code may be too short or too long compared to the allowed lengths specified in the configuration.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Postal Code: Verify the postal code you have entered for the P.O. Box. Ensure that it matches the expected length as indicated in the error message.
  
  
  Review Configuration Settings: 
  
  Go to the configuration settings in SAP where postal code formats are defined. This is usually found in the customizing settings under Logistics or Master Data.
  Check the allowed lengths for postal codes in your country or region. You may need to adjust these settings if they are incorrect.
  
  
  
  Correct the Entry: If the postal code is incorrect, update it to a valid postal code that meets the required length.
  
  
  Consult Documentation: If you are unsure about the correct postal code format, refer to local postal service guidelines or SAP documentation for your specific version.
  
  
  Contact Support: If the issue persists after checking the postal code and configuration, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in master data management.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Manual: Refer to the user manual or help documentation for your SAP version for more details on address management and postal code requirements.
  Country-Specific Formats: Different countries have different postal code formats. Ensure that the format you are using is appropriate for the country associated with the P.O. Box.
  
  By following these steps, you should be able to resolve the AM694 error and ensure that the postal code for the P.O. Box is correctly formatted.