How To Fix AM692 - A '-' must be in the &2 place of the company postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 692

• Message text: A '-' must be in the &2 place of the company postal code &1

INCLUDE ADDR_MSG_POSTAL_CODE_US_001

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message AM692 - A '-' must be in the &2 place of the company postal code &1 ?

  The SAP error message AM692 indicates that there is an issue with the formatting of the postal code in the company address. Specifically, it states that a hyphen ('-') must be present in a specific position of the postal code.
  Cause:
  The error typically arises when the postal code is not formatted correctly according to the expected structure defined in the SAP system. In many cases, postal codes in certain countries have a specific format that includes a hyphen at a designated position. For example, in some countries, postal codes may be structured as "12345-6789", where the hyphen separates the main part of the postal code from the extension.
  Solution:
  To resolve this error, you should:
  
  
  Check the Postal Code Format: Verify the postal code you are trying to enter. Ensure that it follows the required format, including the correct placement of the hyphen.
  
  
  Correct the Entry: If the postal code is incorrect, update it to include the hyphen in the correct position. For example, if the postal code is supposed to be "123456789", it should be corrected to "12345-6789".
  
  
  Consult Documentation: If you are unsure about the correct format for postal codes in your specific country or region, refer to SAP documentation or your organization's address formatting guidelines.
  
  
  Test the Change: After making the correction, try to save or process the entry again to see if the error persists.
  
  
  Related Information:
  
  Country-Specific Formats: Different countries have different postal code formats. Make sure you are aware of the specific requirements for the country you are working with.
  SAP Configuration: In some cases, the postal code format may be defined in the SAP configuration settings. If you have access, you can check the settings related to address formats in the SAP system.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to company address data in SAP.
  
  If the issue continues after following these steps, it may be helpful to consult with your SAP support team or refer to SAP Notes for any known issues related to postal code formatting.