How To Fix AM679 - There must be a letter in the &2 place of P.O. box postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 679

• Message text: There must be a letter in the &2 place of P.O. box postal code &1

INCLUDE ADDR_MSG_POSTAL_CODE_ARG_001

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message AM679 - There must be a letter in the &2 place of P.O. box postal code &1 ?

  The SAP error message AM679 indicates that there is an issue with the postal code format for a P.O. box address. Specifically, it states that there must be a letter in a specific position of the postal code, which is a requirement for certain countries' postal code formats.
  Cause:
  The error typically arises when:
  
  The postal code entered for a P.O. box does not conform to the expected format, which may require a letter in a specific position.
  The postal code is either completely numeric or does not meet the alphanumeric requirements set by the country’s postal system.
  The configuration settings in SAP for postal codes may not align with the local postal code standards.
  
  Solution:
  To resolve the AM679 error, you can take the following steps:
  
  
  Check the Postal Code Format:
  
  Verify that the postal code you are entering meets the required format for the specific country. For example, some countries require a specific arrangement of letters and numbers.
  
  
  
  Correct the Entry:
  
  If the postal code is incorrect, update it to a valid format that includes the necessary letters in the specified positions.
  
  
  
  Review Configuration Settings:
  
  If you have access to the SAP configuration, check the settings for postal code validation. Ensure that the rules for postal code formats are correctly set up according to the local postal standards.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific guidelines on postal code formats for the country in question.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in address management.
  
  
  
  Related Information:
  
  Country-Specific Formats: Different countries have different postal code formats. For example, in Canada, postal codes are in the format "A1A 1A1" (where "A" is a letter and "1" is a digit).
  Address Management in SAP: SAP has specific modules and settings for managing addresses, including postal codes. Familiarity with these can help in troubleshooting similar issues.
  User Exits and Enhancements: If the standard validation does not meet your business needs, consider implementing user exits or enhancements to customize the postal code validation logic.
  
  By following these steps, you should be able to resolve the AM679 error and ensure that the postal code entered is valid according to the required format.