How To Fix AM678 - There must be a letter in the &2 place of the postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 678

• Message text: There must be a letter in the &2 place of the postal code &1

INCLUDE ADDR_MSG_POSTAL_CODE_ARG_001

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM678 - There must be a letter in the &2 place of the postal code &1 ?

  The SAP error message AM678 indicates that there is an issue with the postal code format in the address data. Specifically, the error states: "There must be a letter in the &2 place of the postal code &1." This typically occurs when the postal code does not conform to the expected format for the country or region you are working with.
  Cause:
  
  Incorrect Postal Code Format: The postal code entered does not meet the format requirements for the specific country. For example, some countries require alphanumeric characters in specific positions of the postal code.
  Data Entry Error: The postal code may have been entered incorrectly, such as using numbers where letters are expected.
  Configuration Issues: The system may not be configured correctly to recognize the postal code format for the specific country.
  
  Solution:
  
  Verify Postal Code: Check the postal code you have entered against the correct format for the country. Ensure that it contains the required letters in the specified positions.
  Correct Data Entry: If there was a mistake in entering the postal code, correct it to match the expected format.
  Consult Documentation: Refer to the SAP documentation or country-specific postal code guidelines to understand the required format.
  Configuration Check: If the issue persists, check the configuration settings in SAP related to address management and postal code formats. This may involve consulting with your SAP Basis or configuration team to ensure that the postal code validation rules are set up correctly.
  
  Related Information:
  
  Country-Specific Formats: Different countries have different postal code formats. For example, in Canada, postal codes are in the format "A1A 1A1" (where "A" is a letter and "1" is a digit), while in the UK, they can be in formats like "A1 1AA" or "A1A 1AA".
  Address Validation: SAP may have address validation features that can help ensure that postal codes and other address fields are entered correctly.
  User Training: Providing training to users on how to enter addresses correctly can help reduce the occurrence of such errors.
  
  If you continue to experience issues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.