How To Fix AM198 - Person data was also changed for this contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 198

• Message text: Person data was also changed for this contact person

What causes this issue?

You want to cancel a data change, but you have also made changes to
this person as person address, which you may not want to cancel, in the
same work unit.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can only cancel the changes to either the person or the contact
person.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM198 - Person data was also changed for this contact person ?

  The SAP error message AM198, which states "Person data was also changed for this contact person," typically occurs in the context of managing business partner data, particularly when dealing with contact persons in the SAP system. This error indicates that there have been changes made to the personal data of a contact person that need to be addressed before proceeding with the transaction or operation you are attempting.
  Cause:
  
  Data Inconsistency: The error usually arises when there are inconsistencies between the data being entered and the existing data for the contact person in the system.
  Simultaneous Updates: If multiple users are trying to update the same contact person data at the same time, it can lead to conflicts.
  Mandatory Fields: Certain mandatory fields may not have been filled out correctly or are missing, leading to the error.
  Data Locking: The contact person data might be locked for editing due to another transaction being processed.
  
  Solution:
  
  Review Changes: Check the changes made to the contact person's data. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Refresh Data: If you suspect that the data might have been changed by another user, refresh the data in your session to get the latest version.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the contact person data. If there are locks, you may need to wait for the other transaction to complete or contact the user who has locked the data.
  Re-enter Data: If the error persists, try re-entering the data for the contact person, ensuring that all fields are correctly filled out.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are performing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing business partner data, including contact persons.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to contact person data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
  Support: If the issue cannot be resolved, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the AM198 error and implement a solution to resolve it.