How To Fix AM196 - Time zone & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 196

  • Message text: Time zone & does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message AM196 - Time zone & does not exist ?

    The SAP error message AM196, which states "Time zone & does not exist," typically occurs when the system is unable to recognize or find the specified time zone in the configuration. This can happen for various reasons, such as incorrect time zone settings in the user profile, missing time zone definitions in the system, or issues with the underlying configuration.

    Causes:

    1. Incorrect Time Zone Configuration: The time zone specified in the user profile or in the system settings may not be defined or may be incorrectly entered.
    2. Missing Time Zone Data: The necessary time zone data may not be loaded or may be missing from the system.
    3. User Profile Settings: The user profile may have an invalid or non-existent time zone assigned.
    4. System Configuration Issues: There may be issues with the configuration of the SAP system that prevent it from recognizing the time zone.

    Solutions:

    1. Check User Profile Settings:

      • Go to the user profile settings (transaction code SU01).
      • Check the "Defaults" tab for the time zone setting.
      • Ensure that the time zone is correctly specified and exists in the system.
    2. Verify Time Zone Configuration:

      • Use transaction code SPRO to access the SAP Reference IMG.
      • Navigate to Cross-Application Components -> General Settings -> Set Time Zones.
      • Check if the specified time zone is listed and correctly configured.
    3. Update Time Zone Data:

      • If the time zone is missing, you may need to update the time zone data in your SAP system.
      • This can involve applying support packages or updates that include the necessary time zone definitions.
    4. Check for System Updates:

      • Ensure that your SAP system is up to date with the latest support packages and notes, as these may include fixes for time zone-related issues.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional guidance.
    6. Contact SAP Support:

      • If the issue persists after checking the above settings, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Time Zone Definitions: Time zones in SAP are defined in the system and can be viewed and modified through the configuration settings.
    • User-Specific Settings: Each user can have their own time zone settings, which can lead to discrepancies if not properly configured.
    • Impact on Reporting and Scheduling: Incorrect time zone settings can affect reporting, scheduling, and other time-sensitive operations within the SAP system.

    By following these steps, you should be able to resolve the AM196 error and ensure that the time zone settings in your SAP system are correctly configured.

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