How To Fix AJ564 - Install. &1, billing date &2: Bill. doc. &3, line item &4 inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 564

• Message text: Install. &1, billing date &2: Bill. doc. &3, line item &4 inconsistent

What causes this issue?

You have tried to attach the adjustment-reversed billing document &V3&
to the newly created billing document during the billing of
installation &V1& with the planned billing date &V2&.
However, document line item &V4& already shows an entry in the
<LS>Doc.no. in adj. rev.</> field.
Since adjustment reversals cannot be repeated, this represents a data
inconsistency.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISU_SAP OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ564 - Install. &1, billing date &2: Bill. doc. &3, line item &4 inconsistent ?

  The SAP error message AJ564 indicates that there is an inconsistency in the billing document related to a specific line item. This error typically arises during the billing process when the system detects discrepancies between the billing document and the underlying data, such as the sales order or delivery.
  Cause:
  The inconsistency can be caused by several factors, including:
  
  Data Mismatch: The billing document may reference data that has been changed or deleted in the underlying documents (e.g., sales order, delivery).
  Incorrect Configuration: There may be configuration issues in the billing process or related modules.
  Manual Changes: Manual adjustments to the billing document or related documents can lead to inconsistencies.
  Incomplete Data: Missing or incomplete data in the billing document or related documents can trigger this error.
  Custom Code: If there are custom enhancements or modifications in the billing process, they may introduce inconsistencies.
  
  Solution:
  To resolve the AJ564 error, you can follow these steps:
  
  Check the Billing Document: Review the billing document (bill doc. &3) and the specific line item (line item &4) for any discrepancies or missing information.
  Review Related Documents: Check the related sales order or delivery documents to ensure that all relevant data is consistent and complete.
  Analyze Change Logs: If applicable, check the change logs for the billing document and related documents to identify any recent changes that may have caused the inconsistency.
  Reprocess the Billing Document: If the issue is due to a temporary inconsistency, you may try to reprocess the billing document. This can sometimes resolve the issue.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP frequently releases notes that provide solutions or workarounds for known issues.
  Check Configuration: Review the configuration settings for billing in your SAP system to ensure they are set up correctly.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VF02 (Change Billing Document) or VF03 (Display Billing Document) to investigate the billing document in question.
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the inconsistency is occurring.
  Documentation: Review SAP documentation related to billing processes and error handling for additional insights.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the AJ564 error in your SAP system.