How To Fix AJ537 - Incorrect call of adjustment reversal for contract change for doc. no. &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 537

• Message text: Incorrect call of adjustment reversal for contract change for doc. no. &1

What causes this issue?

An internal error has occurred.
Function module ISU_BILL_CANCELLATION (INTERNAL: billing reversal) is
to be used to execute an adjustment reversal for a contract change for
billing document &V1&.
This is only possible if the interface parameter X_SPCANC is also
selected.
Function module ISU_BILL_CANCELLATION has been called up incorrectly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ537 - Incorrect call of adjustment reversal for contract change for doc. no. &1 ?

  The SAP error message AJ537, which states "Incorrect call of adjustment reversal for contract change for doc. no. &1," typically occurs in the context of contract management and adjustments in SAP. This error can arise due to various reasons related to the processing of contract changes and adjustments.
  Causes:
  
  
  Incorrect Document Status: The document number (&1) may not be in a status that allows for an adjustment reversal. For example, if the document is already finalized or has been processed in a way that prevents further changes, this error may occur.
  
  
  Missing or Incorrect Data: There may be missing or incorrect data in the contract or adjustment document that is required for the reversal process.
  
  
  System Configuration Issues: There could be configuration settings in the SAP system that are not aligned with the expected behavior for contract adjustments and reversals.
  
  
  Authorization Issues: The user attempting to perform the reversal may not have the necessary authorizations to execute the adjustment reversal.
  
  
  Business Logic Constraints: Certain business rules or logic may prevent the reversal from being executed under specific conditions.
  
  
  Solutions:
  
  
  Check Document Status: Verify the status of the document number (&1) to ensure it is eligible for an adjustment reversal. If it is in a finalized state, you may need to take additional steps to unlock or change its status.
  
  
  Review Data Completeness: Ensure that all required fields and data for the contract and adjustment are correctly filled out. Look for any inconsistencies or missing information.
  
  
  Consult Configuration Settings: Work with your SAP Basis or configuration team to review the settings related to contract management and adjustments. Ensure that they are set up correctly to allow for reversals.
  
  
  Verify User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the adjustment reversal.
  
  
  Consult Documentation or Support: If the issue persists, refer to SAP documentation or reach out to SAP support for further assistance. They may provide insights specific to your version of SAP or any known issues.
  
  
  Testing in a Development Environment: If possible, replicate the issue in a development or test environment to better understand the cause and test potential solutions without affecting production data.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to contract management and adjustments, such as ME22N (Change Purchase Order) or ME23N (Display Purchase Order).
  SAP Notes: Search for SAP Notes related to error AJ537 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to diagnose and resolve the AJ537 error in your SAP system.