How To Fix AJ369 - Billing document &1 is in archiving index &2

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 369

• Message text: Billing document &1 is in archiving index &2

What causes this issue?

Billing document &v1& can no longer be found in the ERCH file.
Document &v1& is in archiving index &v2& (archiving status &v3&).
A reversal is therefore not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you still wish to reverse the billing document, create a manual
credit memo or backbilling.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ369 - Billing document &1 is in archiving index &2 ?

  The SAP error message AJ369 indicates that a billing document is currently archived and is referenced in the archiving index. This typically occurs when you attempt to access or process a billing document that has been archived, meaning it is no longer available in the active database but is stored in an archive for historical reference.
  Cause:
  
  Archiving Process: The billing document has been archived as part of the data archiving process in SAP. This is usually done to improve system performance and manage data volume.
  Accessing Archived Data: The system is trying to access a billing document that is not available in the active database because it has been moved to an archive.
  
  Solution:
  
  Check Archiving Status: Verify if the billing document is indeed archived. You can do this by checking the archiving index using transaction code SARA or by using the relevant archiving object.
  Access Archived Data: If you need to access the archived billing document, you can use the transaction code SARA to retrieve it from the archive. You may need to consult with your SAP Basis team to ensure that the archiving process is correctly set up and that you have the necessary permissions.
  Restore Document: If you need to work with the billing document actively, consider restoring it from the archive if your business process allows for it.
  Review Archiving Strategy: If this issue occurs frequently, it may be worth reviewing your archiving strategy to ensure that it aligns with your business needs and that important documents are not archived prematurely.
  
  Related Information:
  
  Archiving Objects: Familiarize yourself with the specific archiving objects related to billing documents (e.g., billing documents, invoices) in SAP. Each object has its own archiving settings and processes.
  Transaction Codes: 
  
  SARA: For managing archiving objects.
  S_ALR_87012179: For reporting on archived documents.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on archiving processes and best practices.
  Consult SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to archiving and error messages.
  
  If the problem persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.