How To Fix AJ368 - Document to be reversed (&1) cannot be found in file &2

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 368

• Message text: Document to be reversed (&1) cannot be found in file &2

What causes this issue?

Billing document &V1& was not found in file &v2&.
If the end of the billing period was before the key date &v3&, it is
possible that the document was already archived.
If this is not the case, there is an inconsistency.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ368 - Document to be reversed (&1) cannot be found in file &2 ?

  The SAP error message AJ368 indicates that the system is unable to find a document that is supposed to be reversed. This error typically occurs during the reversal of a financial document, such as an invoice or a journal entry, and it can be caused by several factors. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Document Deletion: The document you are trying to reverse may have been deleted or archived, making it unavailable for reversal.
  Incorrect Document Number: The document number specified in the reversal transaction may be incorrect or mistyped.
  File Issues: The file where the document is supposed to be stored may be corrupted or not accessible.
  Authorization Issues: The user may not have the necessary permissions to access the document or perform the reversal.
  Document Status: The document may be in a status that does not allow for reversal (e.g., already reversed or in a closed period).
  
  Solutions:
  
  Verify Document Existence: Check if the document number exists in the system. You can do this by using transaction codes like FB03 (Display Document) to see if the document is available.
  Check Document Status: Ensure that the document is not already reversed or in a status that prevents reversal.
  Correct Document Number: Double-check the document number you are trying to reverse for any typographical errors.
  Review Authorizations: Ensure that the user has the necessary authorizations to reverse the document. This may involve checking user roles and permissions.
  Consult with IT Support: If the document is missing or if there are file issues, consult with your IT support team to investigate any potential data integrity issues or file access problems.
  Use Archive Information: If the document has been archived, you may need to retrieve it from the archive before performing the reversal.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (Reverse Document) and FB03 (Display Document).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Review SAP documentation or user manuals for guidance on document reversal processes and requirements.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with SAP directly for further assistance.