How To Fix AJ367 - Bill. doc. &1 end of bill. period &2 cannot be reversed due to archiving

AJ367 - Overview

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 367

• Message text: Bill. doc. &1 end of bill. period &2 cannot be reversed due to archiving

What causes this issue?

Billing document &v1& has end of billing period &v2&.
The shortest retention period in days results in the key date &v3&.
This retention period is calculated from the retention periods for the
archiving document ISU_BILL (IS-U archiving: billing document) for
manual/normal billings, final billings,and backbilling/period-end
billings, using system date &v4&.
However, the end of the billing period is before this key date. In this
case, the billing document can no longer be reversed since it is ready
to be archived.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you still want to reverse the billing document, create a manual
credit memo or backbilling.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ367 - Bill. doc. &1 end of bill. period &2 cannot be reversed due to archiving ?

  The SAP error message AJ367 indicates that a billing document cannot be reversed because the billing period has been archived. This typically occurs when the billing documents for a specific period have been archived in the system, making them unavailable for any further processing, including reversals.
  
  Cause:
  
  Archiving Process: The billing documents for the specified period have been archived as part of the data management process in SAP. Archiving is done to improve system performance and manage data volume.
  Document Status: The billing document you are trying to reverse is in a status that does not allow for reversal due to the archiving.
  Configuration Settings: The system may be configured to prevent reversals of archived documents.
  
  
  Solution:
  
  Check Archiving Status: Verify if the billing document in question has indeed been archived. You can do this by checking the archiving logs or using transaction codes like SARA (Archive Administration) to see the archived documents.
  Unarchive the Document: If