How To Fix AJ367 - Bill. doc. &1 end of bill. period &2 cannot be reversed due to archiving

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 367

• Message text: Bill. doc. &1 end of bill. period &2 cannot be reversed due to archiving

What causes this issue?

Billing document &v1& has end of billing period &v2&.
The shortest retention period in days results in the key date &v3&.
This retention period is calculated from the retention periods for the
archiving document ISU_BILL (IS-U archiving: billing document) for
manual/normal billings, final billings,and backbilling/period-end
billings, using system date &v4&.
However, the end of the billing period is before this key date. In this
case, the billing document can no longer be reversed since it is ready
to be archived.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you still want to reverse the billing document, create a manual
credit memo or backbilling.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ367 - Bill. doc. &1 end of bill. period &2 cannot be reversed due to archiving ?

  The SAP error message AJ367 indicates that a billing document cannot be reversed because the billing period has been archived. This typically occurs when the billing documents for a specific period have been archived in the system, making them unavailable for any further processing, including reversals.
  Cause:
  
  Archiving Process: The billing documents for the specified period have been archived as part of the data management process in SAP. Archiving is done to improve system performance and manage data volume.
  Document Status: The billing document you are trying to reverse is in a status that does not allow for reversal due to the archiving.
  Configuration Settings: The system may be configured to prevent reversals of archived documents.
  
  Solution:
  
  Check Archiving Status: Verify if the billing document in question has indeed been archived. You can do this by checking the archiving logs or using transaction codes like SARA (Archive Administration) to see the archived documents.
  Unarchive the Document: If the document needs to be reversed, you may need to unarchive it. This typically requires administrative access and should be done with caution, as it can affect system performance and data integrity.
  Consult with SAP Basis Team: If you do not have the necessary permissions to unarchive documents, you should consult with your SAP Basis team or system administrator. They can assist in retrieving the archived document if necessary.
  Alternative Solutions: If unarchiving is not feasible, consider alternative solutions such as creating a credit memo or adjusting the financial records manually, depending on your business processes and policies.
  
  Related Information:
  
  Archiving Configuration: Review the archiving configuration settings in your SAP system to understand how and when documents are archived.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SARA: For managing archiving objects.
  SARI: For displaying archived documents.
  
  
  Documentation: Refer to SAP documentation or help resources for more detailed information on archiving and document management.
  User Permissions: Ensure that you have the necessary permissions to perform actions related to archiving and document management.
  
  Best Practices:
  
  Regularly review and manage archived documents to ensure that critical documents are accessible when needed.
  Implement a clear process for handling reversals and adjustments to minimize the impact of archiving on business operations.
  Train users on the implications of archiving and the procedures to follow when encountering related errors. 
  
  By following these steps, you should be able to address the AJ367 error effectively.