How To Fix AJ351 - OUtsorted print documents must be released prior to bill printout

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 351

• Message text: OUtsorted print documents must be released prior to bill printout

Self-Explanatory Message

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• What is the cause and solution for SAP error message AJ351 - OUtsorted print documents must be released prior to bill printout ?

  The SAP error message AJ351 indicates that there are outsorted print documents that need to be released before you can proceed with the billing printout. This typically occurs in the context of billing processes, particularly in the SAP IS-U (Industry Solution for Utilities) module, but it can also appear in other contexts where billing documents are managed.
  Cause:
  The error occurs when there are print documents that have been flagged as "outsorted" or "held" for some reason. This could be due to various reasons, such as:
  
  Manual Intervention: A user may have manually outsorted certain documents for review or correction.
  System Configuration: The system may be configured to outsort documents based on certain criteria (e.g., errors in the document, missing information).
  Pending Approvals: The documents may require approval or further processing before they can be printed.
  
  Solution:
  To resolve the AJ351 error, you need to release the outsorted print documents. Here are the steps you can follow:
  
  
  Identify Outsorted Documents:
  
  Use transaction codes like SP01 (Spool Request) or SPOOL to check for any outsorted print requests.
  You can also check the billing document status in the relevant transaction (e.g., VF03 for billing documents).
  
  
  
  Release the Documents:
  
  If you find outsorted documents, you can release them by selecting the relevant documents and using the appropriate function to release or process them.
  In some cases, you may need to correct any issues with the documents before they can be released.
  
  
  
  Check for Errors:
  
  If the documents are outsorted due to errors, you will need to address those errors first. This may involve correcting data in the billing document or ensuring that all required information is complete.
  
  
  
  Retry the Printout:
  
  Once the outsorted documents have been released, you can retry the billing printout process.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to manage billing documents effectively.
  User Authorizations: Ensure that you have the necessary authorizations to release outsorted documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions specific to your version of SAP.
  Documentation: Review SAP documentation or user manuals related to billing processes in your specific SAP module for more detailed guidance.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in billing processes.