How To Fix AJ352 - Device &1 register &2: meter reading document numbers &3/&4 incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 352

• Message text: Device &1 register &2: meter reading document numbers &3/&4 incorrect

What causes this issue?

Two meter reading documents - &v3& and &v4& - have been entered with
the same date and time for device &v1&, register &v2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISU_SAP OBJECT DOKU ID TX
You can also re-enter the meter reading that logically comes later. For
example, you could enter the move-in meter reading after the meter
reading upon installation and specify a later time (such as one minute
later). In this way, the meter readings do not conflict.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ352 - Device &1 register &2: meter reading document numbers &3/&4 incorrect ?

  The SAP error message AJ352 indicates an issue with meter reading documents in the context of device management. Specifically, it suggests that there is a problem with the meter reading document numbers associated with a particular device and register.
  Cause:
  The error message AJ352 typically arises due to one or more of the following reasons:
  
  
  Incorrect Meter Reading Document Numbers: The meter reading document numbers specified in the transaction do not match the expected format or sequence. This could happen if the documents were deleted or if there is a mismatch in the numbering.
  
  
  Data Inconsistency: There may be inconsistencies in the data related to the device or register, such as missing or incorrect entries in the database.
  
  
  Configuration Issues: There could be configuration issues in the device management settings that lead to incorrect document number assignments.
  
  
  User Input Error: The user may have entered incorrect values manually during the transaction.
  
  
  Solution:
  To resolve the AJ352 error, you can take the following steps:
  
  
  Verify Meter Reading Document Numbers: Check the meter reading document numbers being used in the transaction. Ensure that they are correct and correspond to existing documents in the system.
  
  
  Check Data Consistency: Use transaction codes like EL31 (for meter reading documents) to check for any inconsistencies in the data. Ensure that all necessary entries are present and correct.
  
  
  Review Configuration Settings: If the issue persists, review the configuration settings related to device management and meter reading. Ensure that the settings are correctly defined and that there are no discrepancies.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling meter reading documents and resolving related errors.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31, EL32, and EL33 for managing meter reading documents.
  SAP Notes: Check for any SAP Notes related to error AJ352 for additional insights or patches that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the AJ352 error and implement an appropriate solution.