How To Fix AH814 - Device &1 reg. &2 period &3 - &4: vol. corr. factor cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 814

• Message text: Device &1 reg. &2 period &3 - &4: vol. corr. factor cannot be determined

What causes this issue?

A gas procedure is to be carried out for a register. For this
procedure, the volume correction factor procedure component is
determined by a special procedure that uses the register relationship
"volume correction factor relationship". No or not all register
relationships of the type "volume correction factor relationship" could
be found for the specified period.

System Response

How to fix this error?

Check the register relationships established for the specified
register.
If you cannot determine an error regarding point 1, an internal error
may have occurred (table IEASTI). In this case, contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH814 - Device &1 reg. &2 period &3 - &4: vol. corr. factor cannot be determined ?

  The SAP error message AH814 indicates that there is an issue with the volume correction factor (VCF) for a specific device and registration period. This error typically arises in the context of the SAP IS-Oil module, which is used for managing oil and gas operations, including measurement and reporting of volumes.
  Cause:
  The error message AH814 can occur due to several reasons:
  
  Missing Configuration: The volume correction factor may not be configured for the specific device or registration period in the system.
  Incorrect Master Data: The master data for the device may be incomplete or incorrect, leading to the inability to determine the VCF.
  Data Gaps: There may be gaps in the measurement data that prevent the system from calculating the VCF.
  Invalid Parameters: The parameters used for calculating the VCF may be invalid or not applicable for the given device or period.
  
  Solution:
  To resolve the AH814 error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the volume correction factors are properly configured for the device in question. This can typically be done in the configuration settings of the IS-Oil module.
  
  
  
  Review Master Data:
  
  Verify the master data for the device. Ensure that all necessary fields are filled out correctly, including any parameters related to volume correction.
  
  
  
  Examine Measurement Data:
  
  Check the measurement data for the specified period. Look for any missing or incorrect entries that could affect the calculation of the VCF.
  
  
  
  Validate Calculation Parameters:
  
  Ensure that the parameters used for calculating the VCF are valid and applicable to the device and the specific registration period.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring volume correction factors and troubleshooting related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-Oil that pertain to device management and volume correction factors.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the AH814 error and implement a solution to resolve it.