How To Fix AH812 - Device &1 reg. &2 period &3 - &4: operating volume cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 812

• Message text: Device &1 reg. &2 period &3 - &4: operating volume cannot be determined

What causes this issue?

A gas procedure is to be carried out for the register. For this
procedure, the volume correction factor component is determined by a
special procedure that uses the register relationship <LS>volume
correction factor calculation</>. No or not enough correct meter
reading results could be found for the specified period and register;
these are needed to determine the operating volume.

System Response

How to fix this error?

Proceed as follows:
Check the meter reading results for the period in question. Enter the
missing meter reading results, or correct existing unbillable meter
reading results.
Billable meter reading results should be available at least for the
specified dates.
If the meter reading results are correct, then an internal error may
have occurred. In this case, contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH812 - Device &1 reg. &2 period &3 - &4: operating volume cannot be determined ?

  The SAP error message AH812 indicates that the system is unable to determine the operating volume for a specific device and registration period. This error typically arises in the context of asset accounting or related modules where the system needs to calculate or retrieve data related to asset volumes.
  Cause:
  
  Missing Data: The operating volume data for the specified device and period may not be available in the system. This could be due to incomplete data entry or missing configuration.
  Incorrect Configuration: The device may not be properly configured in the system, leading to issues in retrieving the necessary data.
  Period Closure: The period for which the operating volume is being requested may be closed, preventing any changes or data retrieval for that period.
  Authorization Issues: The user may not have the necessary authorizations to access the data related to the device or the specified period.
  
  Solution:
  
  Check Data Entry: Verify that all necessary data for the device and the specified period has been entered correctly. Ensure that the operating volume data exists.
  Review Configuration: Check the configuration settings for the device in the system. Ensure that it is set up correctly and that all required fields are filled out.
  Open Periods: If the period is closed, consider opening it if possible, or check if you can retrieve the data from a different period.
  Authorization Check: Ensure that the user has the necessary permissions to access the data. If not, contact your system administrator to grant the required authorizations.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like AS03 (Display Asset), AB01 (Post Asset Document), or S_ALR_87012086 (Asset History Sheet) to investigate further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the AH812 error and implement a solution to resolve it.