How To Fix /ACCGO/MCK_NEGO026 - Refresh not allowed for pricing doc. which are released but not expired

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_NEGO -

• Message number: 026

• Message text: Refresh not allowed for pricing doc. which are released but not expired

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/MCK_NEGO026 - Refresh not allowed for pricing doc. which are released but not expired ?

  The SAP error message /ACCGO/MCK_NEGO026 Refresh not allowed for pricing doc. which are released but not expired typically occurs in the context of the SAP Convergent Charging (SAP CC) module, particularly when dealing with pricing documents that are in a specific state.
  Cause:
  This error message indicates that there is an attempt to refresh a pricing document that has been released but has not yet expired. In SAP CC, pricing documents can have different statuses, and certain operations (like refreshing) are restricted based on these statuses. The system prevents refreshing to maintain data integrity and ensure that the pricing logic is consistent.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check the Status of the Pricing Document:
  
  Verify the status of the pricing document in question. If it is released and not expired, you will need to determine if a refresh is necessary or if you need to wait until the document expires.
  
  
  
  Review Business Logic:
  
  Assess whether the business logic requires a refresh of the pricing document. If the pricing document is still valid and in use, it may not be appropriate to refresh it.
  
  
  
  Modify the Pricing Document:
  
  If changes are necessary, consider creating a new version of the pricing document instead of refreshing the existing one. This allows you to maintain the integrity of the released document while implementing new pricing rules.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to pricing documents and their statuses. This can provide insights into the expected behavior and any limitations regarding refreshing.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They can provide guidance based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  SAP Convergent Charging Documentation: Familiarize yourself with the official SAP documentation for Convergent Charging, which provides detailed information on pricing documents, their statuses, and the implications of various operations.
  SAP Community Forums: Engage with the SAP community forums where other users may have encountered similar issues. This can provide additional insights and potential workarounds.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CC that can help you manage pricing documents effectively.
  
  By following these steps, you should be able to address the error and understand the underlying reasons for its occurrence.