How To Fix /ACCGO/MCK_NEGO024 - Online refresh of multiple pricing doc. not allowed; select a pricing doc

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_NEGO -

• Message number: 024

• Message text: Online refresh of multiple pricing doc. not allowed; select a pricing doc

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/MCK_NEGO024 - Online refresh of multiple pricing doc. not allowed; select a pricing doc ?

  The SAP error message /ACCGO/MCK_NEGO024 indicates that an online refresh of multiple pricing documents is not allowed, and the user is required to select a specific pricing document instead. This error typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar modules where pricing documents are managed.
  Cause:
  
  Multiple Selection: The error arises when a user attempts to refresh or process multiple pricing documents simultaneously, which is not supported by the system.
  System Configuration: The system may be configured to only allow operations on a single pricing document at a time for consistency and data integrity.
  User Action: The user may have inadvertently selected multiple documents or not followed the required steps to select a single document.
  
  Solution:
  
  Select a Single Pricing Document: Ensure that you are selecting only one pricing document for the operation you are trying to perform. Review your selection criteria and make sure to filter down to a single document.
  Check User Permissions: Verify that you have the necessary permissions to perform the operation on the selected pricing document.
  Review Documentation: Consult the SAP documentation or help resources related to the specific module you are working with to understand the limitations and requirements for processing pricing documents.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on handling pricing documents.
  Transaction Codes: Familiarize yourself with the transaction codes related to pricing document management in SAP, as they may provide additional functionality or insights.
  User Training: Ensure that users are trained on the correct procedures for handling pricing documents to minimize the occurrence of this error.
  
  By following these steps, you should be able to resolve the error and proceed with your pricing document operations in SAP.