How To Fix /ACCGO/MCK_NEGO028 - CBC/PBC creation scheduled

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_NEGO -

• Message number: 028

• Message text: CBC/PBC creation scheduled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/MCK_NEGO028 - CBC/PBC creation scheduled ?

  The SAP error message /ACCGO/MCK_NEGO028 CBC/PBC creation scheduled typically relates to issues in the context of the SAP Converged Billing (CB) or SAP Converged Billing and Charging (CBC) processes. This error can occur during the negotiation or creation of billing documents, particularly when there are issues with the configuration or data integrity.
  Cause:
  
  Configuration Issues: There may be misconfigurations in the billing or charging setup within the SAP system.
  Data Integrity Problems: Missing or incorrect data in the relevant master data or transactional data can lead to this error.
  Process Scheduling: The error may indicate that the creation of the billing document is scheduled but has not yet been executed, possibly due to system load or scheduling conflicts.
  Authorization Issues: Lack of proper authorizations for the user trying to execute the billing process can also lead to this error.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the billing and charging processes in the SAP system. Ensure that all necessary parameters are correctly set.
  Data Validation: Validate the master and transactional data involved in the billing process. Look for any inconsistencies or missing information that could be causing the error.
  Monitor Scheduled Jobs: Check the job scheduling in the SAP system to see if the billing document creation job is pending or has failed. You can use transaction codes like SM37 to monitor job statuses.
  Review Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the billing process. You may need to consult with your SAP security team to verify this.
  Consult Documentation: Refer to SAP Notes or the official SAP documentation for any specific guidance related to this error message.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the error related to /ACCGO/MCK_NEGO028 CBC/PBC creation scheduled.