How To Fix >A317 - Reclassification/Doubtful Entry and "Ignore Clearing History" active

SAP Error Message - Details

• Message type: E = Error

• Message class: >A -

• Message number: 317

• Message text: Reclassification/Doubtful Entry and "Ignore Clearing History" active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >A317 - Reclassification/Doubtful Entry and "Ignore Clearing History" active ?

  The SAP error message A317, which indicates "Reclassification/Doubtful Entry and 'Ignore Clearing History' active," typically arises in the context of financial accounting and accounts receivable. This error is related to the handling of clearing accounts and the reclassification of entries that may not have a clear status.
  Cause:
  
  
  Reclassification of Entries: The error occurs when there are entries that need to be reclassified, but the system is unable to do so due to the "Ignore Clearing History" setting being active. This setting prevents the system from considering the clearing history of the account, which is necessary for proper reclassification.
  
  
  Doubtful Entries: The system may identify certain entries as doubtful, meaning that they may not be collectible or are in question. This can happen due to various reasons, such as customer disputes, payment issues, or other discrepancies.
  
  
  Configuration Issues: There may be configuration settings in the financial accounting module that are not aligned with the business processes, leading to this error.
  
  
  Solution:
  
  
  Review Clearing History Settings: Check the configuration for the "Ignore Clearing History" option. If it is not necessary for your business process, consider deactivating it to allow the system to consider clearing history when processing entries.
  
  
  Analyze Doubtful Entries: Review the entries flagged as doubtful. Investigate the reasons for their status and determine if they can be resolved or if they need to be written off.
  
  
  Reclassify Manually: If automatic reclassification is not possible due to the error, consider manually reclassifying the entries as needed. This may involve creating new entries or adjusting existing ones.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error. The documentation may provide additional insights into the configuration settings and their implications.
  
  
  Engage with SAP Support: If the issue persists and cannot be resolved through configuration changes or manual adjustments, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system setup.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display), FBL5N (Customer Line Item Display), and FB03 (Display Document) to analyze the entries in question.
  Configuration Settings: Review the configuration settings in the Financial Accounting (FI) module, particularly those related to account clearing and reclassification.
  User Exits and BAdIs: If custom logic is required, consider implementing user exits or Business Add-Ins (BAdIs) to handle specific business scenarios related to reclassification and doubtful entries.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the A317 error in SAP.