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Message type: E = Error
Message class: >A -
Message number: 321
Message text: Not possible to write off doc. &2 due to check reason &1 until confirmed
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>A321
- Not possible to write off doc. &2 due to check reason &1 until confirmed ?The SAP error message A321 indicates that a document cannot be written off due to a check reason that has not been confirmed. This typically occurs in the context of financial transactions, such as accounts receivable or accounts payable, where certain conditions must be met before a document can be written off.
Cause:
- Unconfirmed Check Reason: The document has a check reason that requires confirmation before it can be written off. This could be due to various reasons, such as pending approvals or validations that need to be completed.
- Document Status: The document may be in a status that does not allow for write-off, such as being locked or in a state of pending review.
- Configuration Settings: There may be specific configuration settings in the SAP system that prevent the write-off until certain conditions are met.
Solution:
- Confirm Check Reason: Review the check reason associated with the document and confirm it if necessary. This may involve completing any required approvals or validations.
- Check Document Status: Ensure that the document is in a status that allows for write-off. If it is locked or pending, you may need to resolve those issues first.
- Review Configuration: If the issue persists, check the configuration settings related to write-offs in your SAP system. This may involve consulting with your SAP administrator or financial team to ensure that the settings align with your business processes.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related processes.
Related Information:
If the issue continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.
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