How To Fix >A315 - Collection work item &1 not archived

SAP Error Message - Details

• Message type: E = Error

• Message class: >A -

• Message number: 315

• Message text: Collection work item &1 not archived

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >A315 - Collection work item &1 not archived ?

  The SAP error message A315 indicates that a collection work item (identified by the number &1) has not been archived. This error typically arises in the context of the SAP Collections Management module, where work items are created for managing customer collections and accounts receivable.
  Cause:
  The error can occur due to several reasons:
  
  Archiving Not Configured: The archiving process for collection work items may not be properly configured in the system.
  Work Item Status: The work item may still be in an active status, preventing it from being archived.
  Retention Period: The retention period for archiving may not have been reached, meaning the work item is still considered active.
  Technical Issues: There may be technical issues or inconsistencies in the database that prevent the archiving process from completing successfully.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Archiving Configuration:
  
  Ensure that the archiving settings for collection work items are correctly configured in the SAP system. This can be done through transaction code SARA (Archive Administration).
  Verify that the relevant archiving object is set up and that the necessary background jobs for archiving are scheduled.
  
  
  
  Review Work Item Status:
  
  Check the status of the collection work item. If it is still active, you may need to complete or close the work item before it can be archived.
  
  
  
  Retention Period:
  
  Confirm that the retention period for archiving has been defined and that the work item has reached the end of this period.
  
  
  
  Run Archiving Program:
  
  Execute the archiving program for collection work items. You can do this through transaction code SARA and selecting the appropriate archiving object.
  
  
  
  Check for Errors:
  
  Review the logs for any errors that may have occurred during the archiving process. This can provide insights into why the work item was not archived.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to archiving collection work items for any specific instructions or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SARA: Archive Administration
  S_ALR_87012179: Report for analyzing collection work items
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on archiving collection work items.
  Documentation: Review the SAP Help Portal for detailed information on Collections Management and archiving processes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to archive the collection work item successfully.