How To Fix 9J684 - No update KNA1 possible for &. Maintain settlement date.

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 684

• Message text: No update KNA1 possible for &. Maintain settlement date.

What causes this issue?

The update of table KNA1 for recipient &V1& ended with errors.
The date of the last settlement could not be updated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The update data is saved to the postprocessing data for the SD order
input.
A postprocessing run has to be performed before the next settlement run.
This automatically maintains the date of the last settlement for this
recipient.
You can start the postprocessing run by choosing Transaction Data ->
Settlement -> SD Orders -> Postprocess Input.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J684 - No update KNA1 possible for &. Maintain settlement date. ?

  The SAP error message 9J684 indicates that there is an issue with updating the customer master data in the KNA1 table, specifically related to the settlement date. This error typically arises when there is an attempt to update customer data, but the system cannot proceed due to certain conditions not being met.
  Cause:
  
  Settlement Date Not Maintained: The error suggests that the settlement date for the customer is not maintained or is invalid. This could happen if the settlement date is required for a specific transaction or process, and it has not been set up correctly in the customer master data.
  Data Inconsistency: There may be inconsistencies in the data that prevent the update from being processed.
  Authorization Issues: The user may not have the necessary authorizations to make changes to the customer master data.
  System Configuration: There could be configuration settings in the system that are preventing the update.
  
  Solution:
  
  
  Maintain Settlement Date:
  
  Go to the customer master data transaction (e.g., transaction code XD02 for changing customer data).
  Navigate to the relevant section where the settlement date is maintained.
  Ensure that a valid settlement date is entered for the customer in question.
  Save the changes and try the operation again.
  
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 to check the structure of the KNA1 table and ensure that all required fields are populated correctly.
  Run consistency checks if available to identify any discrepancies.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to update customer master data. This can be checked with the help of your SAP security team.
  
  
  
  Consult Configuration Settings:
  
  If the issue persists, consult with your SAP Basis or configuration team to review any settings that might be affecting the update process.
  
  
  
  Check for Related Notes:
  
  Search the SAP Notes database for any specific notes related to error message 9J684. There may be patches or updates that address this issue.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD02 - Change Customer (Centrally)
  SE11 - Data Dictionary
  SE37 - Function Module
  
  
  SAP Notes: Always check for relevant SAP Notes that might provide additional insights or solutions for this specific error.
  Documentation: Review SAP documentation related to customer master data management for best practices and troubleshooting steps.
  
  If the problem persists after following these steps, it may be necessary to engage with SAP support for further assistance.