How To Fix 9J621 - Sold-to party &2 has not been created in the providing co. code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 621

• Message text: Sold-to party &2 has not been created in the providing co. code &1

What causes this issue?

The sold-to-party is not creatd in the cost center of the recipient.
The order item cannot be created in this order.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To enter this order item, you have to create a new order with a sold-to-
party from the relevant cost center.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J621 - Sold-to party &2 has not been created in the providing co. code &1 ?

  The SAP error message 9J621 indicates that the "Sold-to party" (customer) specified in a transaction has not been created in the relevant company code. This error typically arises in the context of sales and distribution processes when trying to create or process sales orders, quotations, or other related documents.
  Cause:
  
  Customer Not Created: The sold-to party (customer) has not been created in the specified company code.
  Incorrect Company Code: The customer may exist, but it is not assigned to the company code you are trying to use.
  Data Entry Error: There may be a typo or incorrect entry in the customer number or company code.
  
  Solution:
  
  
  Create the Customer:
  
  Navigate to the transaction code XD01 (Create Customer) or VD01 (Create Customer for Sales Area).
  Ensure you are in the correct company code and enter the necessary details to create the customer.
  
  
  
  Check Customer Assignment:
  
  Use transaction code XD03 (Display Customer) or VD03 (Display Customer for Sales Area) to check if the customer exists in the system.
  Verify that the customer is assigned to the correct company code.
  
  
  
  Correct Data Entry:
  
  Double-check the customer number and company code entered in the transaction to ensure they are correct.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to create or modify customer data, contact your SAP administrator or the relevant department to assist with the creation or assignment of the customer.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  VD01: Create Customer (Sales Area)
  VD02: Change Customer (Sales Area)
  VD03: Display Customer (Sales Area)
  
  
  
  Customer Master Data: Ensure that the customer master data is maintained correctly, including the sales area data, which consists of the sales organization, distribution channel, and division.
  
  
  Company Code Configuration: Make sure that the company code is properly configured in the system and that it is active.
  
  
  By following these steps, you should be able to resolve the error message 9J621 and proceed with your sales transactions in SAP.