How To Fix 9J163 - Please enter customer internal settlement

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 163

• Message text: Please enter customer internal settlement

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 9J163 - Please enter customer internal settlement ?

  The SAP error message 9J163, which states "Please enter customer internal settlement," typically occurs in the context of internal orders or project systems when a settlement process is being executed. This error indicates that the system requires a customer internal settlement to be specified before proceeding with the transaction.
  Cause:
  
  Missing Customer Internal Settlement: The error usually arises when the system expects a customer internal settlement (like a specific internal order or project) to be entered, but it is either missing or not properly configured.
  Configuration Issues: There may be issues with the configuration of the internal order or project settings in the SAP system.
  Data Entry Error: The user may have overlooked entering the required field or made an error in the data entry.
  
  Solution:
  
  Enter Customer Internal Settlement: When prompted with the error, check the transaction screen for a field labeled "Customer Internal Settlement" or similar. Enter the appropriate internal order or project number that should be used for the settlement.
  Check Configuration: If you are unsure what to enter, consult with your SAP configuration team to ensure that the internal orders or projects are set up correctly and that the necessary settings are in place.
  Review Documentation: Refer to the relevant SAP documentation or user manuals for guidance on how to properly enter customer internal settlements.
  Consult with SAP Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the settlement process, such as KO88 (Order Settlement) or CJ88 (Project Settlement).
  User Roles and Authorizations: Ensure that you have the necessary permissions to perform the settlement process, as restrictions may lead to errors.
  Training and Resources: If you are new to SAP or the specific module you are working in, consider seeking training resources or workshops to better understand the processes involved.
  
  By following these steps, you should be able to resolve the error message 9J163 and proceed with your transaction in SAP.