How To Fix 9J116 - There is an order block against external customer &

9J116 - Overview

• Message type: E = Error

• Message class: 9J -

• Message number: 116

• Message text: There is an order block against external customer &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 9J116 - There is an order block against external customer & ?

  The SAP error message 9J116, which states "There is an order block against external customer &," typically indicates that there is a restriction or block preventing the processing of an order for a specific external customer. This can occur in various scenarios, such as sales order processing, delivery, or billing.
  Causes:
  
  Credit Limit Exceeded: The customer may have exceeded their credit limit, which can block further orders until the issue is resolved.
  Blocked Status: The customer master record may be set to a blocked status, preventing any transactions.
  Payment Terms: There may be issues with the payment terms assigned to the customer, leading to a block.
  Open Items: The customer may have outstanding invoices or open items that need to be cleared before new orders can be processed.
  Sales Area Block: The specific sales area for the customer may be blocked for certain transactions.
  
  Solutions:
  
  Check Customer Master Data: Review the customer master record in SAP to see