How To Fix 9J103 - There is a deletion flag for external sold-to party & for recipient &

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 103

• Message text: There is a deletion flag for external sold-to party & for recipient &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J103 - There is a deletion flag for external sold-to party & for recipient & ?

  The SAP error message 9J103 indicates that there is a deletion flag set for the external sold-to party and/or the recipient in the system. This typically occurs when you are trying to process a sales order or related document that references a customer or recipient that has been marked for deletion.
  Cause:
  
  Deletion Flag: The most common cause of this error is that the customer master record for the sold-to party or the recipient has been flagged for deletion. This means that the customer is no longer active in the system and cannot be used for new transactions.
  Data Integrity Issues: There may be inconsistencies in the data, such as incorrect references or outdated information in the customer master records.
  Configuration Issues: Sometimes, the configuration settings in the system may lead to this error if the deletion flags are not handled properly.
  
  Solution:
  
  
  Check Customer Master Records:
  
  Go to the transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area) and enter the sold-to party and recipient details.
  Check if the deletion flag is set. If it is, you will need to remove the deletion flag if the customer is still valid for transactions.
  To remove the deletion flag, you can use transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area) and uncheck the deletion flag.
  
  
  
  Verify Data Consistency:
  
  Ensure that all related data (such as sales orders, deliveries, etc.) is consistent and does not reference deleted customers.
  If necessary, update or correct any inconsistencies in the data.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to change the customer master records, consult with your SAP administrator or the relevant team responsible for customer data management.
  
  
  
  Review Configuration Settings:
  
  If the issue persists, review the configuration settings related to customer master data and deletion flags to ensure they are set up correctly.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer
  XD02: Change Customer
  VD03: Display Customer - Sales Area
  VD02: Change Customer - Sales Area
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to customer master data management for best practices and guidelines.
  
  By following these steps, you should be able to resolve the error message 9J103 and continue with your sales order processing.