How To Fix 9J104 - External sold-to party & for recipient & is locked against document entry

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 104

• Message text: External sold-to party & for recipient & is locked against document entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J104 - External sold-to party & for recipient & is locked against document entry ?

  The SAP error message 9J104 indicates that the external sold-to party and/or the recipient is locked against document entry. This typically occurs in scenarios where a customer or vendor account is locked for certain transactions, preventing further processing.
  Causes:
  
  
  Account Locking: The sold-to party or recipient account may be locked due to various reasons, such as:
  
  The account is marked for deletion.
  The account is locked for posting due to financial issues or administrative reasons.
  The account is locked due to a pending credit check or other compliance checks.
  
  
  
  Document Status: The document you are trying to process may be in a status that does not allow further entries.
  
  
  User Authorizations: The user may not have the necessary authorizations to process transactions for the locked account.
  
  
  Solutions:
  
  
  Check Account Status:
  
  Go to the customer or vendor master data in SAP (transaction codes like XD03 for customers or MK03 for vendors).
  Verify if the account is marked as locked or flagged for deletion. If it is, you may need to unlock it or remove the deletion flag.
  
  
  
  Unlock the Account:
  
  If the account is locked, you may need to contact your system administrator or the responsible department to unlock the account.
  
  
  
  Review Document Status:
  
  Check the status of the document you are trying to process. Ensure that it is in a state that allows further entries.
  
  
  
  Authorization Check:
  
  Ensure that the user attempting to process the transaction has the necessary authorizations. If not, contact your SAP security team to grant the required permissions.
  
  
  
  Consult with IT Support:
  
  If you are unable to resolve the issue, it may be necessary to consult with your IT support team or SAP Basis team for further investigation.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD03, MK03, and VK03 for viewing customer and vendor master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files for more detailed information on handling locked accounts and error messages.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.