How To Fix 9J036 - Recipient & is locked against document entry


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 9J -

  • Message number: 036

  • Message text: Recipient & is locked against document entry

  • Show details Hide details
  • What causes this issue?

    The recipient &V1& that you have used has the "Locked against document
    entry" indicator set in its master record and therefore you cannot use
    this recipient when entering documents.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check whether you are using the correct recipient or change the
    indicator in the master record for the recipient/customer master record
    (that is, unlock the recipient for document entry).

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 9J036 - Recipient & is locked against document entry ?

    The SAP error message 9J036 indicates that a recipient is locked against document entry. This typically occurs in the context of financial transactions, such as when trying to post an invoice or a payment to a vendor or customer account that has been locked for some reason.

    Cause:

    The error can be caused by several factors, including:

    1. Account Locking: The recipient's account (vendor or customer) may be locked due to various reasons, such as:

      • The account is marked for deletion.
      • The account is blocked for posting due to internal controls or compliance reasons.
      • The account is locked due to a specific period (e.g., year-end closing).
    2. User Permissions: The user attempting to post the document may not have the necessary permissions to post to the locked account.

    3. Configuration Issues: There may be configuration settings in the SAP system that prevent posting to certain accounts under specific conditions.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Account Status:

      • Go to the vendor or customer master data (transaction codes like XK03 for vendors or FD03 for customers).
      • Check if the account is marked as blocked or locked. If it is, you may need to unlock it or remove the block, depending on your organization's policies.
    2. Review User Permissions:

      • Ensure that the user has the necessary authorizations to post to the recipient's account. This may involve checking roles and authorizations in the SAP system.
    3. Consult with Finance Team:

      • If the account is locked for legitimate reasons (e.g., year-end closing), consult with the finance or accounting team to understand the implications of unlocking the account.
    4. Check Configuration Settings:

      • If the issue persists, review the configuration settings related to account blocking and posting in the SAP system. This may require assistance from an SAP consultant or system administrator.
    5. Error Logs:

      • Check the system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XK03 (Display Vendor), FD03 (Display Customer), and FBV0 (Park Document) for troubleshooting.
    • SAP Notes: Search for SAP Notes related to error message 9J036 for any specific patches or updates that may address the issue.
    • Documentation: Review SAP documentation or user manuals for more detailed information on account management and error handling.

    If the problem persists after following these steps, it may be necessary to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.

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