How To Fix 9J035 - Recipient &1 is not in sales area &2 &3 &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 9J -

  • Message number: 035

  • Message text: Recipient &1 is not in sales area &2 &3 &4

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  • What causes this issue?

    The recipient &V1& you have entered is not in the supported sales area:
    Sales organization &V2&
    Distribution channel &V3&
    Division &V4&

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 9J035 - Recipient &1 is not in sales area &2 &3 &4 ?

    The SAP error message 9J035 indicates that the recipient (customer or vendor) specified in a transaction is not assigned to the sales area defined in the system. This error typically occurs in scenarios involving sales documents, such as sales orders, quotations, or deliveries, where the system expects the recipient to be linked to a specific sales area.

    Cause:

    The error can occur due to several reasons:

    1. Missing Sales Area Assignment: The recipient (customer or vendor) does not have a sales area assignment for the specified sales organization, distribution channel, and division.
    2. Incorrect Data Entry: The sales area or recipient information may have been entered incorrectly in the transaction.
    3. Data Migration Issues: If data was migrated from another system, the sales area assignments may not have been properly set up.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Customer/Vendor Master Data:

      • Go to the customer or vendor master data transaction (e.g., XD03 for customers or XK03 for vendors).
      • Verify if the recipient is assigned to the correct sales area. You can check this under the "Sales Area Data" section.
    2. Create or Update Sales Area Assignment:

      • If the recipient is not assigned to the required sales area, you can create or update the sales area assignment.
      • Use transaction XD01 (for customers) or XK01 (for vendors) to create a new entry or XD02/XK02 to modify an existing one.
    3. Verify Transaction Data:

      • Ensure that the sales area specified in the transaction matches the sales area that the recipient is assigned to.
      • Double-check the sales organization, distribution channel, and division in the transaction.
    4. Consult with Your SAP Administrator:

      • If you do not have the necessary permissions to make changes, consult with your SAP administrator or the person responsible for maintaining master data.

    Related Information:

    • Sales Area Structure: A sales area in SAP consists of three components: Sales Organization, Distribution Channel, and Division. Each customer or vendor must be assigned to a sales area to process sales transactions.
    • Transaction Codes:
      • XD01, XD02, XD03: Customer master data maintenance.
      • XK01, XK02, XK03: Vendor master data maintenance.
    • Documentation: Refer to SAP Help documentation for more details on managing customer and vendor master data and understanding sales area assignments.

    By following these steps, you should be able to resolve the error message 9J035 and proceed with your transaction.

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