How To Fix 9J038 - Document type &1 does not allow recipient category &2 (&3) as sender.

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 038

• Message text: Document type &1 does not allow recipient category &2 (&3) as sender.

What causes this issue?

Document type &V1& does not allow you to enter a sender if it is in
combination with recipient category &V2& &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the appropriate indicator in the table "Maintain Recipient
Categories per Document Type" in Customizing.

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ENDIF

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J038 - Document type &1 does not allow recipient category &2 (&3) as sender. ?

  The SAP error message 9J038 indicates that there is a mismatch between the document type and the recipient category in the context of a document being processed. This error typically occurs in the area of document management or workflow, where specific document types are restricted to certain recipient categories.
  Cause:
  The error message 9J038 is triggered when:
  
  The document type specified in the transaction does not allow the recipient category that is being used.
  The sender (the entity or user trying to send the document) is not authorized to send the document type to the specified recipient category.
  There may be configuration settings in the SAP system that restrict certain document types from being sent to specific recipient categories.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Document Type Configuration:
  
  Go to the configuration settings for document types in SAP (transaction code SPRO).
  Navigate to the relevant section for document management or workflow.
  Verify the settings for the document type in question and ensure that it allows the intended recipient category.
  
  
  
  Review Recipient Category:
  
  Ensure that the recipient category you are trying to use is valid for the document type.
  If necessary, change the recipient category to one that is allowed for the specified document type.
  
  
  
  Authorization Check:
  
  Ensure that the user or entity sending the document has the necessary authorizations to send that document type to the specified recipient category.
  Check user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to document types and recipient categories for additional insights.
  
  
  
  Testing:
  
  After making changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration), SU01 (for user management), or SWDD (for workflow definitions) depending on where the issue lies.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Support: If the issue persists after checking configurations and authorizations, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.