How To Fix 8B791 - Document &1 &2 &3 has not been processed by the payment program

8B791 - Overview

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 791

• Message text: Document &1 &2 &3 has not been processed by the payment program

What causes this issue?

The payment program has processed a credit memo that is related to
another document. However, this document has not been processed properly
by the payment program.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Analyse the payment run log and tables REGUH, REGUP.

Error message extract from SAP system. Copyright SAP SE.

8B791 - Details

• The SAP error message 8B791 indicates that a specific document (identified by the document number and other parameters) has not been processed by the payment program. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Document Status: The document may be in a status that prevents it from being processed (e.g., it might be blocked for payment).
  Payment Program Configuration: The payment program may not be configured to include the document type or the vendor/customer associated with the document.
  Payment Run Parameters: The parameters set for the payment run may exclude the document based on selection criteria (e.g., payment method, company code).
  Document Date: The document date may fall outside the selection criteria defined in the payment run.
  Currency Issues: There may be currency-related issues, such as the document being in a currency that is not supported by the payment program.
  Clearing Issues: The document may have